Phishing, smishing, vishing, quishing
Your mission: spot the request

An ordinary-looking message can ask for a risky action. With Nestor, inspect messages, compare addresses and try different decisions. No exercise click leaves this course. You can make a mistake, read the explanation and try again.
Four doors, the same trap
An email, a text, a call or a QR code: the channel changes, the trap stays the same. Select each object to discover the request. The channel does not prove fraud: look at what you are being asked to do.
Select an area to inspect it.
INBOX
Phishing: an email asks you to sign in through its link. Check through your usual app.
DELIVERY
Smishing: a text asks for a small parcel fee. Check your order through your usual route.
SUPPORT
Vishing: a call asks for a code or an installation. Hang up and contact known support.
SCAN
Quishing: a QR code leads to a sign-in request. The poster’s location does not guarantee its destination.
Why even Alex can be caught out
MEETING IN 2 MINUTES
Alex usually checks messages carefully. Between meetings, a request apparently from the team pushes Alex to act quickly. The trap exploits context and trust. It does not measure intelligence or competence. Pausing breaks the imposed pace.
Inbox detective
IT Support help@access-review.example Account review Your access expires today. Scan the code to keep your account active.
Bruno is in a hurry. This polished message says access expires today and asks for a scan to keep the account active. Inspect the clues or go straight to the known portal: checking independently is already a good decision.
Select an area to inspect it.
IT Support
A display name can be chosen freely. It does not prove the sender is support.
help@access-review.example
Compare with your usual channel. Even a real address can belong to a compromised account.
today
The deadline pressures you. Take time to check.
Scan the code
The request changes your sign-in route. Use your usual portal.
One clue is not enough

A genuine message can contain a typo. A fake one can be flawless. Urgency can be real, but does not justify bypassing a procedure. Consider context and the request, then check elsewhere. You do not need to prove fraud before asking for advice.
Name, destination and path
https://portal.northstar.example/account
In this fictional address, https describes an encrypted connection. portal.northstar.example is the hostname, belonging here to northstar.example. /account is the path inside the site. A familiar name in a path or at the start of another address proves nothing. Suffixes can have several parts: do not learn a universal last-two-words rule.
The domain under the magnifier
https://portal.northstar.example/account https://northstar.example.account-check.example/login
Your usual portal is the first address. Break down the second: where do you really arrive? Both addresses can display a padlock. It indicates encryption, not a legitimate request. These exercise addresses are fictional and inert.
Select an area to inspect it.
https://
An encrypted connection, including to a deceptive site.
northstar.example.
This misleading prefix does not change the destination that follows.
account-check.example
This is the second address’s destination, different from the known portal.
/login
This is a path within the site, not proof of identity.
A small fee, a big request
DELIVERY Pay 1.20 to release your parcel.
This text asks for a small fee to release a parcel. The amount seems negligible, but the form may request card details and a banking code. Check your order in the retailer’s or carrier’s known app. A low fee does not make the requested information less sensitive.
The QR with a different destination
WIFI SIGN IN access-check.example
Anna-Maria wants to help a visitor find Wi-Fi. A sticker covers the poster and the destination requests a sign-in. The pattern shown here is not a real QR code. What do you do before entering anything?
Select an area to inspect it.
STICKER
A sticker may have replaced the original. Even without a visible trace, check the destination and your organisation’s intended route.
Check through another route
KrakenShieldLEARNINGM01 / 02
- 01Do not click
- 02Use your bookmarked site
- 03Check through a known channel
- 04Report the suspect message
The Kraken habitUse a number you already know, never the one in the suspicious message.
Open a saved bookmark, your usual app or the internal directory. A number supplied in the suspicious message is not independent. A legitimate example: an expected invoice also appears in the supplier portal, and your usual contact confirms the change through the agreed procedure. Verification can let you proceed, not just refuse.
The call that rushes you
SUPPORT Your files may be lost. Install our support tool and give me the code.
A caller says: your files may be lost, install our tool and give me its code. Bruno fears losing his work. The displayed number does not prove identity. Choose a response, then try the others to compare the consequences.
Urgency does not cancel procedure

In the previous call, fear of losing files and the authority of support speed up the decision. You can say: I will call back through our usual support team. Someone who demands secrecy or refuses verification gives you another reason to pause the request. You do not have to argue.
A familiar voice does not prove identity

You recognise a voice asking for an unusual payment. A voice can be imitated or reproduced. Apply the same callback and dual-approval procedure as for a written message. Neither resemblance nor pressure replaces independent verification.
Known contact, unusual request
Alex · Project team I cannot log in. Send me your verification code.
The message appears in a familiar conversation. Alex seems to ask for your verification code to sign in. Even a real account can be compromised. Which decision protects the account without jumping to accusations?
I clicked: describe what happened
- 1Link opened
Say which page and when.
- 2Secret entered
Name the account, never the password.
- 3File executed
Follow the incident procedure.
Three different facts to report to support.
A click alone, an entered password and an executed file are different situations. Stop interacting with the page and contact support promptly. Describe exactly what you did. If you ran a file, follow your organisation’s incident procedure. Do not improvise a cleanup that might erase evidence.
Replay the right response
PASSWORD SUBMITTED ••••••••
Alex entered a password in the simulation. Compare two possible outcomes. The aim is to limit harm without blame. Changing a password can be part of the response, but does not replace support reviewing sessions and access.
A report that helps
WHAT · WHEN · WHERE · ACTION
Include the message or page, the time, the device and what you did. For example: this morning on my work computer, I opened the link and entered my password, without running a file. Use the reporting button or designated channel. Do not forward the trap to the whole team. You do not need a certain diagnosis.
The fake security check
SECURITY CHECK Leave this browser and perform a system action.
A page claiming to check your browsing suddenly asks you to leave the browser and perform an unusual system action. No actual command is shown here. Security-themed styling does not make the request safe. What do you do?
Your turn: the shared document
Anna-Maria · Shared document Please sign in to view the new meeting notes.
You expected meeting notes and receive this message from Anna-Maria. There is no typo or threat. Before reading the answer below, state your decision and reason. Can you find the document through your usual sharing workspace? Plausible context is a reason to check, not proof that the link is safe.
Select an area to inspect it.
DEBRIEF
Open your usual sharing workspace. If the expected document is available with the intended permissions, you can read it. Otherwise, contact Anna-Maria via the known directory. Checking does not mean declaring every message fraudulent.
Three habits to keep
- 1A different route
A bookmark, app or known contact.
- 2A useful pause
Pressure does not replace procedure.
- 3A prompt report
Even after a mistake or with a doubt.
Protect the action; do not guess who the scammer is.
Check through another route. Resist pressure. Report promptly, including after a mistake. The aim is not to guess the scammer from their style, but to protect sensitive actions. Now try different situations in the mini quiz. You can revisit the activities at any time.
Your turn!
To finish this module, answer every question correctly. Made a mistake? Read the explanation, then retake the quiz: the answers are shuffled on every try.
- 3 questions
- 100% correct answers
Question 1 of 3
This message lands in your work inbox on a Monday morning. What is the right reaction?
An address that is not your company’s, a deadline, a threat to cut off access and a QR code to move you onto your phone: this is quishing. A page that “looks right” proves nothing, and your personal phone is not a test bench. If in doubt, contact the IT team through the channel you already know.
Question 2 of 3
You are working on reception and take this call. How do you answer?
A remote control tool gives the caller full control of your computer: you could never follow everything he does. A name and an employee number can be invented in a second. The reflex: no installation and no code at a caller’s request, and a check with your IT team.
Question 3 of 3
Banque Azur uses the address banque-azur.fr. Which of these links really takes you to the bank?
The domain is read just before the first “/”: only the second link ends in banque-azur.fr. The others go to espace-client-securise.com, banque-azur-fr.com and fr-connexion.net. The safest option is still to type the address yourself or use your bookmarks.


























